Free Delivery within Dubai for Orders above AED 500
Free Delivery within Dubai for Orders above AED 500
At Dubai Printing, customer satisfaction is our top priority. We strive to ensure that every product you receive meets your expectations. However, due to the customized nature of our printing services, please review our cancellation and refund policy below:
Order Cancellation
Orders can be cancelled only before printing/production has started.
If your order is under design review or pending approval, you may cancel it by contacting us immediately via email or phone.
Once an order has moved into the printing or production phase, it cannot be cancelled.
Refunds
Refunds are only applicable for orders cancelled before the production stage.
In case of a valid cancellation, refunds will be processed within 7-10 business days to the original mode of payment.
No refunds will be provided once the printing or customization process has started, unless the product is defective or there is an error caused by us.
Returns & Reprints
Due to the personalized nature of our products, we do not accept returns. However, we do offer free reprints or replacement under the following conditions:
The printed product differs significantly from the approved proof.
There are manufacturing defects or quality issues.
To request a reprint, please notify us within 48 hours of receiving your order and include clear photos of the issue along with your order number.
Contact Us
If you have any questions or concerns about your order, please get in touch with our support team:
📧 Email: info@dubaiprinting.com
📞 Phone: +971 523736220
🏢 Address: Al Tawar Center – Al Qusais 2, Dubai, UAE
Need help?
CMYK COLORS: The artwork file saved in CMYK colors is the right format, like when printing on paper that is occurred through the combination of 4 colors inks, which are: CMYK (Cyan, Magenta, Yellow and Black).
NO RGB COLORS: The RGB colors (essentially used for Monitors, TV Screens and Phones) in the artwork file are considered not suitable for printing, Ensure that your data is created or converted to CMYK, not to RGB, Otherwise, we will change to CMYK colors, In such a condition, colors may appear different.
PANTONE SUPPORT: We print Pantone colors, If your artwork has Pantone colors, you must contact with customer services, If above is disregarded, than Pantone colors will be converted to CMYK colors. In such case, expect a color shift in printing.
PDF FILE FORMAT: PDF artwork file format is recommended, and ensure that the font type does not change, Convert all text to outline.
At Dubai Printing, we bring your brand to life—one print at a time. As a leading printing company in the UAE, we specialize in delivering high-quality, customized printing solutions for businesses of all sizes. From sleek visiting cards and professional letterheads to eye-catching shopping bags, mats, and a wide range of corporate essentials, we provide everything you need to make a lasting impression.
With years of industry experience, a passion for design, and cutting-edge printing technology, Dubai Printing has built a strong reputation for reliability, precision, and exceptional customer service. We are committed to providing fast turnarounds, affordable prices, and premium finishes that help your business stand out in a competitive market.