Free Delivery within Dubai for Orders above AED 500

Free Delivery within Dubai for Orders above AED 500

Cancellation & Refund Policy

At Dubai Printing, customer satisfaction is our top priority. We strive to ensure that every product you receive meets your expectations. However, due to the customized nature of our printing services, please review our cancellation and refund policy below:

Order Cancellation
Orders can be cancelled only before printing/production has started.

If your order is under design review or pending approval, you may cancel it by contacting us immediately via email or phone.

Once an order has moved into the printing or production phase, it cannot be cancelled.

Refunds
Refunds are only applicable for orders cancelled before the production stage.

In case of a valid cancellation, refunds will be processed within 7-10 business days to the original mode of payment.

No refunds will be provided once the printing or customization process has started, unless the product is defective or there is an error caused by us.

Returns & Reprints
Due to the personalized nature of our products, we do not accept returns. However, we do offer free reprints or replacement under the following conditions:

The printed product differs significantly from the approved proof.

There are manufacturing defects or quality issues.

To request a reprint, please notify us within 48 hours of receiving your order and include clear photos of the issue along with your order number.

Contact Us
If you have any questions or concerns about your order, please get in touch with our support team:

📧 Email: info@dubaiprinting.com
📞 Phone: +971 523736220
🏢 Address: Al Tawar Center – Al Qusais 2, Dubai, UAE

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